Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that is personally identifiable from which it is possible to contact, identify, or locate a single person, or from which a person may be identified in a way that reasonably could be used to contact, identify, or locate a single person. When we are talking about your PII, we are talking about both the information that you share with us via email, and the information that you share with us via the optional Customer Survey form. We also collect IP address, which is typically required when using the Internet. We may use your IP address to help diagnose problems with our server(s) in the event that we are experiencing issues. Detailed information about what we collect, and how we use it, includes:
We collect information from you when you register on our site
When you register on our site, we ask for information such as your name, email address, and phone number. We use this information to personalize your experience on our site and to be able to get in touch with you.
We do not use vulnerability data from our customers to track them
We do not use vulnerability data from our customers to track them. We do not use their IP addresses or any other information to track them across the Internet. We do not use their information to spam, or sell to other parties their information. We do not use their information to send unsolicited email.
We use your information to improve our site
We use the information we collect from you to improve our site. We use this information to understand how our site is being used, and how we can improve the user experience. We also use this information to respond to your inquiries, and to resolve any issues that you may be experiencing.
We do not share your information with anyone outside of our organization
We do not share your information with anyone outside of our organization. We do not share your information with any third party. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include trusted partners who assist us in operating our website, conducting our business, or serving our users, such as our web hosting, email, and payment providers.
We only retain collected information for as long as necessary
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don't share any personally identifiable information publicly or with third-parties, except when required to by law.
Our website may link to external sites
Our website may contain links to other sites on the internet. If you click on one of these links, you will be directed to that site. We are not responsible for the content or privacy practices of these other sites. We encourage our users to be aware when they leave our site, and to read the privacy statements of any other site that collects personally identifiable information.
